FAQs (Frequently Asked Questions)

Find quick answers to the most common newcomer questions.

Many of our programs, including English classes and counselling, are free. Some certification programs may have a small fee.

No. All newcomers are welcome, regardless of education level.

Yes. We offer resume support, interview practice, networking workshops, and employer connections.

We have multilingual staff and volunteers. English is the main language, but support is available in other languages where possible.

Go to our Learn English page and register for the next available class.

Yes, we offer confidential counselling and referrals.

Absolutely — visit our Volunteer page to apply.

Yes. Donations help fund newcomer education, support services, and emergency assistance.

We respond within 1–2 business days.

We provide referrals but do not offer legal or immigration consulting.

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